Our Values
At Wright-Gardner, it's all about choices. Our clients have a choice to choose us or someone else to manage & advise them on the insurance protection they need. Recognizing this, we strictly adhere to the following client statement:
Our Client has a need
We have a job to do
Our Client has a choice
We must be the better choice
Our Client has sensibilities
We must be considerate
Our Client has urgency
We must be quick
Our Client is unique
We must be flexible
Our Client has high expectations
We must excel
Our Client has influence
We have the hope of more customers
Because of Our Client We exist!
Second, we choose to be the leading, independent insurance agency bar none! Our mission is to provide our clients distinctive service & product specialization while demonstrating excellence in quality, productivity and profitability. Our long-range purpose recognizes our commitment to balance responsibilities to clients, employees and community. These responsibilities are:
- Clients - We are responsible to provide our clients with distinctive service of outstanding value.
- Community - We are responsible to contribute both time and money to make our community a better place to live.
- Employees - We are responsible to our employees to make our company a great place to work and to assist them in their personal and professional development.
Third, we choose to follow a written set of core values that make our family special. Wright-Gardner's core values are:
- Positively Motivated - Committed to and encouraging a hopeful attitude, a can-do attitude, a winning attitude. Offensively minded.
- Teamwork - Committed to putting the customer first. Bringing together the people, resources and expertise best suited to meet our customer's total account needs.
- Trustworthy - Committed to treating others as you want to be treated. Fairness, integrity and truth are keys.
- Hard Work & Fun - Committed to giving that "extra effort" required to do a superior job and enjoying what we do. We must be enthusiastic about what we do and always do more than is expected of us. Doing something special for the customer.
- Quality - Committed to providing uniquely capable people teamed with superior systems providing a product of outstanding value.
- Success - Committed to growth and recognizing the discipline and creativity required to produce profits.